Northstar Trainer - Remote (Washington, DC Area Only)

Location: Washington, D.C. (Primarily Remote)
Contract Type: Full-Time, 12-Month Contract
Travel Requirement: 20-25% (including international travel)

Overview:
Kent Campa and Kate Inc. (KCK) is seeking a highly skilled Northstar Trainer to support the U.S. Department of State’s Bureau of Global Public Affairs, Office of Analytics. The role requires delivering specialized training on the Northstar Media Monitoring Tool, designed to enhance U.S. diplomatic practitioners' media analysis and reporting capabilities. This trainer will play a key role in both introductory and advanced training across the Department of State and other U.S. Government offices, with a focus on helping teams use Northstar to customize solutions for their specific missions.

Required Qualifications:

• Education: Bachelor’s degree in a relevant field (e.g., communications, political science, data analysis).
• Experience: A minimum of 7 years of experience in developing and delivering training, particularly for complex analytical tools.
• Skills:
  • Expertise in curriculum design, with a strong understanding of digital media analysis and reporting tools.
  • Ability to communicate complex technical topics clearly to a diverse audience.
  • Familiarity with AI-driven tools, media monitoring systems, and social media analytics.
• Travel: Must be available to travel internationally up to 25% of the time.

Key Responsibilities:

1. Training Development:

   • Develop a comprehensive training curriculum tailored to Northstar’s features, including basic and advanced functionality such as AI capabilities, media narratives, and social media analysis.
   • Customize training content for different U.S. diplomatic missions to align with their unique use cases and reporting needs.
   • Create training materials, including presentations, manuals, videos, and hands-on exercises to enhance user engagement and skill development.

2. Training Delivery:

   • Conduct training sessions both virtually and in-person, including demos, briefings, and workshops. Sessions may occur during business hours and occasionally outside of regular hours to accommodate global time zones.
   • Travel domestically and internationally to provide in-depth, mission-specific training at U.S. embassies and consulates.

3. Collaboration and Support:

   • Coordinate with various offices within the Department of State, including the Office of Digital Support and Training, to integrate Northstar into broader departmental workflows.
   • Act as an independent advisor to GPA/AN on how to deploy the platform effectively, offering feedback on both technical and functional aspects of the tool.

4. Assessment and Reporting:

   • Develop pre-training and post-training assessments to gauge participants' understanding and skill application.
   • Provide detailed feedback to the Department of State based on participant assessments and training session outcomes.
   • Submit monthly training reports and maintain logs of training sessions conducted.

Additional Information:

• This is a mostly remote position, with occasional in-office work required at the Department of State's location in Washington, D.C.
• No security clearance is required initially, though candidates may need to complete a Moderate Risk Public Trust (MRPT) clearance.
• Work hours are generally 8:00 AM to 6:00 PM, with flexibility to adjust for global training sessions.

Preferred Qualifications:

• Experience working with government agencies, particularly in foreign affairs or diplomatic contexts.
• Knowledge of media analysis tools and a strong grasp of U.S. foreign policy objectives.
• Proven ability to work in a fast-paced environment and adapt to changing project requirements.

Deliverables:

• Training materials including presentations, manuals, and exercises.
• Pre- and post-training assessment reports.
• Logs of training sessions conducted and feedback reports.
• Final program evaluation, summarizing training outcomes and participant feedback.

Work Environment and Travel:
The trainer will be primarily remote, but there will be occasional requirements to work on-site at the State Annex in Washington, D.C., and potential travel for overseas training sessions. This role also involves flexibility in hours due to the need to conduct trainings across different time zones.

Application Notes:

• Please provide a resume to include the duties and responsibilities performed for each previously held position.
• Please Provide three professional references on your resume.
• Applicant must currently be authorized to work in the United States on a full-time basis.

Kent, Campa and Kate Incorporated (KCK) is an equal opportunity employer. KCK does not discriminate against employees and applicants on the basis of race, color, religion, sex, ancestry, national origin, gender, sexual orientation, marital status, age, disability, gender identity, results of genetic testing, veteran status, or any other status protected by federal, state, and local law.